Introduction

Instagram is an American photo and video sharing social networking service owned by Meta Platforms. It allows users to upload media that can be edited with filters, be organized by hashtags, and be associated with a location via geographical tagging. Posts can be shared publicly or with preapproved followers.

Strong design choices

Weak design choices

Market Research

It is important to get a big picture of the market by starting with market research - to get a sense of what we know and don't know yet, who the audience are, as well as what the recent trends or news are. The insights gathered from market research will help me frame provisional personas and ask meaningful questions in primary research.

Competitive analysis

Strengths

Instagram

  • Video recommendations specifically tailored for the user.
  • For You page
  • Multi-purpose (messaging, entertainment)
  • Large catalog of videos
  • Easy accessibility of features like messaging, reels, stories, account, search, etc
  • Mobile and web accessibility
  • Doesn't require an account to access videos with a link.

YouTube

  • Voice recommendations specifically tailored for the user‍
  • For You page
  • Large catalog of videos
  • Longer videos (including documentaries) widely available
  • Doesn't require an account to watch videos.
  • Available widely on lots of platforms (phones, tablets, laptops, desktops, televisions like Apple TV)

Snapchat

  • Video recommendations specifically tailored for the user
  • Multi-purpose platform (features messaging, entertaining videos, a GPS system, and a camera)
  • Features advanced security (notifies user when a person screenshots or screen records their profile, stories, or chats)
  • Large catalog of videos & filters

Discord

  • Public groups for like-minded people
  • Encourages forming communities
  • Large catalog of communities
  • Collaboration with external companies of different genres like Spotify, Twitch, Instagram, YouTube, League of Legends, and ROBLOX.

Weaknesses

  • Ads (unavoidable, no premium option)
  • Lack of customizability
  • Multi-purpose (messaging, entertainment)
  • Offers a premium subscription for exclusive features
  • Advertisements (even for videos that are not monetized)
  • Offers a premium subscription for exclusive features
  • For You page
  • Requires an account to be accessed
  • Encourages forming communities
  • Large catalog of communities

Target audience

According to Hootsuite (2022), most users of Instagram are Millenial and Gen Z users, and global internet users aged 16-24 prefer Instagram to other social media sites, making it a Gen Z favorite. The age of Instagram users are broken down below:
However, only 15% of teens reported that Instagram is their most used application in 2018. Both YouTube and Snapchat received double this percentage, with the former receiving 32% and the latter receiving 35%. This suggests that Instagram is continuing to grow its customer base and popularity.
In terms of a gender demographic, this is almost evenly split with 50.7% of users being male and 49.3% being female in general, but for users over the age of 35, women outnumber men. Non-binary users were not considered in this survey, although there are such users on the app.
As for location demographics, the biggest percentage of Instagram users compared to other countries and territories are in India, U.S., Brazil, Indonesia, and Russia. India, however, has TikTok (another renowned and popular social media site) banned, which may be the reason Instagram has so many downloads – citizens have to resort to the next most similar substitute platform.